Visionnet is Australia's first and leading business-quality, IP-based video communications network.

Since launching the service in 2003, we have carried video calls worldwide - focusing on making Visionnet as easy to use as the telephone.

The Visionnet Network allows you to connect to virtually everywhere you want to make a video call - across the country and around the globe.

Visionnet Network Reach

As well as Australia, Visionnet has a presence across the United States, Europe, South America, Canada, and Asia through its partnership with GlowPoint. Visionnet provides 99.98% minimum commitment for all customer traffic that is transported via the Visionnet Backbone.

Visionnet's Backbone Reach across many Countries

Our network backbone is designed to support customer bandwidth requirement, with the only limitation being the video equipment's capabilities. Typically, users find 384Kbps - 512Kbps video calling speeds meet their quality needs over our IP network service. A maximum of 2Mbps is allowed. Actual limits are determined by the service plan options purchased.

Using our infrastructure and customer access capabilities, our network can reach a large majority of customer video conferencing locations at reasonable, cost-saving prices.

Visionnet has demonstrated the leadership and capability to help customers succeed in using video conferencing over IP networks. Statistics reflect that customers using Visionnet tend to use video more often than users on alternative network solutions.

IP Video Conferencing Network Backbone and Access

The Network is a completely Visionnet-controlled and privately-owned IP network provided through strategic relationships with various dedicated network providers, peered IP network providers and last-mile local loop carriers for connectivity between our Points of Presence. We also have agreements with multiple last-mile carriers to provide low-cost SDSL, ADSL and DDA 2Mbps access to customer premises.

More than just rebadging one network supplier, Visionnet controls the aggregation point of 5
different networks thoughout Australia, not just CBDs, with its own routing and switching
control.

Visionnet is also able to demand SLAs with these network suppliers for videoconferencing
that customers may not be able to achieve otherwise, such as, 0.02% packet loss for any tail.

Visionnet extends its network throughout the World via GLOWPOINT, and out to the Internet
with a high accessibility 1:1 contention ratio Internet connection.

Visionnet's Network Features

Dedicated to Video Communications:
A Videoconferencing network is not just an IP network. The Visionnet Network was designed and built to meet the needs and expectations of video conference users - it is not a network that has been built for other purposes and modified for video. This is important, because high quality video conferencing demands uninterrupted bandwidth and impeccable 99.8% Quality of Service. Visionnet deploys Gatekeepers, Bridges and ensures compatibility, control, monitoring and a range of central services dedicated to video conferencing.

Cisco® Network:
Visionnet is Australia's first dedicated IP-video communications service provider to utilise a full Cisco network design. This designation affirms Visionnet's network design as carrier-grade, secure, and able to handle and manage the large bandwidth-intensive traffic generated by video communications.

Full Control:
The Visionnet Network is built as a fully remote controlled system with control over power for server and sub-system rebooting, and router and switch ports.

Security:
The Visionnet Network employs a number of security and intrusion detection methods to ensure that there is minimal unauthorized access to the backbone.

24x7 Customised Video Monitoring and Tracking:
Visionnet utilises leading edge video network management tools providing 24x7 network monitoring with specialised monitoring hardware and software. This tool provides live and historical reports of all interstate and international links for packet loss down to 1 packet - 24 hours a day. This enables Visionnet to proactively address any issues that may occur before they affect users even when no videoconferences are actually taking place.

Interoperability:
Making video calls to sites not on the Visionnet network is as simple as dialing their video number. There are no complicated access codes. The intelligence built into the Visionnet Network makes complex connections invisible. Visionnet is currently the only service provider to offer unassisted incoming and outgoing gateway services.

Flexible Connections:
Visionnet supports SDSL, HDSL, Frac E1, DS3, Fibre, ATM, and Gigabit Ethernet options and both H.323, H.320 algorithms. The Network peers with multiple carriers so that you can video call anyone and anyone can reach you as long as you have each other's video numbers. You can also make "best effort" calls to colleagues using the Public Internet for video.

Centralised Videoconfrencing Services and Infrastructure:
Visionnet customers are able to take advantage of a range of services and infrastructure that
may be cost prohibitive if you were to implement your own IP network for videoconferencing.
These include:

• Video Gateway for connection to ISDN units
• Direct In Dial
• Multiple Video Bridging platforms – including Tandberg, Codian and Polycom
• High Definition multipoint bridging
• Gatekeeper Redundancy
• VideoMail
• Pre-recorded Video Call Assistant (LISA)
• Help Desk Support – ‘234’ including remote endpoint diagnostics
• Internet Call access (No QOS)

Visionnet is able to extend these services to a full Managed Service including the hosting of
customer infrastructure within the Visionnet network.